There are no hidden charges when you order with Onedirect. All prices are quoted without VAT in our catalogue and when you place an order, the full price including VAT will be shown in your Shopping Cart. We offer a free delivery service for orders over £75 (ex. VAT). For orders of less than this, or for express delivery, there is a minimal cost. If you have any queries, please contact our Customer Service Team on 0333 123 3050.