In order of priority, Aetna Group has always put the customer first: becoming a partner and not just a vendor is an additional step that strengthens its full customer satisfaction orientation. In association with the most important consulting firms (including Deloitte, Porsche Consulting, TUV, etc.), the company is also significantly investing to optimise production processes (lean production) and management processes (SAP) to improve productivity and the sustainability of a competitive business advantage. |